{"id":4395,"date":"2025-02-18T07:50:10","date_gmt":"2025-02-18T07:50:10","guid":{"rendered":"https:\/\/mingle.jos-creative.de\/faq\/how-does-customer-support-work\/"},"modified":"2025-09-05T12:27:22","modified_gmt":"2025-09-05T12:27:22","slug":"how-does-customer-support-work","status":"publish","type":"faq","link":"https:\/\/mingle.jos-creative.de\/en\/faq\/how-does-customer-support-work\/","title":{"rendered":"How does customer support work?"},"content":{"rendered":"\n

As an engineering office with around 40 employees, it goes without saying that we are always ready to listen to our customers. Even after the project has been completed, we are happy to provide help and advice and are a central point of contact for all your concerns. For all business-relevant areas, we are happy to offer you an additional on-call service via DriveCon, which you can conclude with a maintenance contract. This ensures that a service technician takes care of the problems within an agreed response time, provides expert support and restores the smooth running of all processes. <\/p>\n","protected":false},"template":"","faq-kategorie":[17,13],"class_list":["post-4395","faq","type-faq","status-publish","hentry","faq-kategorie-alle","faq-kategorie-kundenbetreuung"],"yoast_head":"\nMINGLECONTROL FAQs \u2013 Fragen zur Prozessautomatisierung<\/title>\n<meta name=\"description\" content=\"Finde Antworten auf Fragen zu Zusammenarbeit, Funktionen, Kundensupport, internationale Nutzung und technische Details. 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